Over Rs15mn relief for complainants on Punjab ombudsman intervention

LAHORE: Thanks to the effective mediation of the Office of the Ombudsman Punjab over a complaint of one Shamim Akhtar, the Board of Intermediate and Secondary Education Multan has paid a total of Rs10.8 million to widows and family members of 17 deceased employees along with the creation of an OSD post in favour of the applicant.

The spokesman of the Office of the Ombudsman stated this in a statement issued on Sunday.

The spokesman said the ombudsman office has also interacted to resolve the five-year-old family pension issue of Ruqiya Bano, a Bahawalpur-based widow, to arrange a financial benefit of Rs0.6 million.

Alongside, the 14-year-pending issue of Yasmin Bibi has also been resolved after the involvement of the ombudsman office and the police department paid Rs1.3 million as a family pension to both the sisters, the spokesman reported.

In a similar development, the district education authority Toba Tek Singh has recompensed Rs0.5 million to Hafiz Muhammad Saeed as payment for the repair of its offices after he approached the ombudsman office for settlement of a six-year-old issue, the spokesman added.

As a result of the processing of complainants’ applications by the regional offices, the agriculture department has given a laser-levelling unit to Basharat Ali of Nankana Sahib while a widow namely Nazran Bibi of Sargodha has received Rs0.3 million as financial assistance after a prolonged delay of ten years.

Similarly, the school education department in south Punjab has recruited the daughter of its deceased employee, namely Sobia Malik, under Rule 17-A of the Punjab Civil Servants (Appointment and Conditions of Service) Rules, 1974 after the involvement of the ombudsman office and also paid her arrears of Rs1.4 million, the spokesman noted.

In another development, the ombudsman office has helped Muhammad Umar Farooq of Faisalabad by ensuring that the excise department gave relief of 91 thousand and 25 rupees by correctly assessing the property tax of the house of the plaintiff, added the spokesman.

The complainants have thanked the Office of the Ombudsman Punjab for protecting their legal rights, he said.

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