Punjab ombudsman reviews regional offices’ performance

— Agency retrieved 8,241 kanal land, addressed 19,149 complaints, and provided relief worth Rs1,604 million in 2022

LAHORE: The Office of the Punjab Ombudsman has completed a detailed review of the performance of advisors and consultants of regional offices in all 36 districts of the province.

The meetings, held at the head office under the chair of Ombudsman retired Maj. Azam Suleman Khan, evaluated the performance of regional offices regarding redressal of public complaints, elimination of child labour and protection of expatriate Pakistanis and children’s rights, and safety from online harassment and exploitation.

The ombudsman observed that 19,149 complainants from inside and outside of the country had filed applications against various provincial government departments till August 18.

Meanwhile, the involvement of the ombudsman office has resulted in the retrieval of 8,241 kanal state land of Rs7,456 million in various cities of the province.

He added that a financial relief of Rs1,604 million has also been provided to the plaintiffs in 2022.

Khan directed that the common man should be fully sensitized about the presence of this institutional framework at the grassroots for protecting their legal rights so that government employees or provincial government institutions couldn’t dare to usurp and exploit the public rights.

The banners should be displayed at government offices, public places and prominent places in the districts for the awareness of the common man, he added. Likewise, the students and youth should also be told about the vital role of the ombudsman office as an expeditious platform for protecting public rights; he further said and maintained that it would enhance public awareness about this legal channel of justice.

Khan further directed starting an awareness campaign to overcome the menace of online harassment, safe internet usage and safety of resourceless children from socio-economic exploitations to transform Punjab into a child-friendly province.


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