Billing scam

There is something deeply broken in the way we are being treated as electricity consumers. We’re not just being overcharged but also being dismissed, ignored and manipulated. The recent publications by the Auditor General of Pakistan exposes how agricultural tube-wells were overbilled by Rs148 billion — yes, billion — with no proper justification. Similar things are happening to ordinary households like mine. What’s the point of regulations if no one is forced to follow them?.

My electricity bill never matches my consumption. There’s no breakdown. No data. And when I try to raise a complaint, I’m met with sheer silence. How is it fair that DISCOs can charge people at their own will, without any oversight? If the audit system itself couldn’t get proper records from these companies, then how can an ordinary citizen expect justice? The government has not issued any public response, and the ministries’ response is just a blame game.

We are not cattle to be herded and looted. We are citizens. We have rights. And we are tired of being robbed in broad daylight with no one to protect us. How long will this go on? When will someone finally listen?

SAIMA AHMED

LAHORE

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