I want to draw atÂtention to my growing concern regarding the recent decision by Karachi Electric (KE) to inÂcrease extra charges on consumÂers’ bills. It has come to my atÂtention, along with that of many fellow residents, that there has been a noticeable increase in these supplementary bills over the past few months. This move has raised significant questions and discontent among the resiÂdents of Karachi.
While I understand that utility companies may face various chalÂlenges and expenses, the sudden imposition of additional chargÂes has taken many consumers by surprise. Many of us are already struggling to manage our budgets amidst rising prices, and these unÂexpected bills are causing signifÂicant financial strain. This lack of proper justification for these extra bills has left citizens feeling frusÂtrated and disillusioned.
It is essential for KE to be transÂparent about the reasons beÂhind these increases and to proÂvide a clear breakdown of how these charges will benefit conÂsumers. I urge KE to engage in an open dialogue with its consumÂers, providing them with a platÂform to voice their concerns and seek clarifications. Transparent communication can help rebuild trust and alleviate the scepticism that currently surrounds these additional charges.
NABEERA NAWAZ
KARACHI