Security excuse, service denied

I recently subscribed to a facility by a cellular service provider to identify unknown callers. However, when I asked for the name of two callers, one of whom had threatened me, all I got to hear was this message: “Thank you for contacting … With regards to your query, for security reasons, we cannot provide this information upon request. Please visit your nearest … franchise or experience centre for further assistance. For any further assistance, please let us know.” Had the service been effective, fake calls would be nearly impossible.

IQBAL M. NAZAR

KARACHI