Public hearing of power outage complaints against K-Electric on July 10 | Pakistan Today

Public hearing of power outage complaints against K-Electric on July 10

KARACHI: The National Electric Power Regulatory Authority (Nepra) has announced to hold a public hearing of complaints regarding excessive electricity load-shedding by K-Electric.

The regulatory body, in a press release, said that the hearing will be held on July 10 via video link on Zoom “due to the prevailing Covid-19 situation”.

“All interested stakeholders and the general public may participate in the [public] hearing to share their views/comments regarding the load-shedding position in Karachi,” the statement read.

In a public advertisement in newspapers, Nepra said that those who wished to attend the hearing may send an email to Nepra Registrar’s Office ([email protected]) in order to get the video link ID and password.

Last month, Nepra had taken notice of complaints regarding continuing unannounced load-shedding in Karachi and directed the power utility to submit a detailed report in this regard. The body had also noted that inflated electricity bills were being charged to consumers.

“Strict directions have been given to K-Electric to take remedial measures and submit a detailed report to Nepra immediately,” Nepra said.

It added that consumers who were receiving exorbitant bills could file complaints with Nepra’s regional office in Karachi or through their website, by providing the relevant documents.


In recent weeks, citizens living in the metropolis have complained about excessive billing and unannounced power outages that have added to the misery of soaring temperatures and the coronavirus outbreak.

Last month, many residents took to the streets to protest the power outages, blocking main roads and highways to bring the issue to the attention of the relevant authorities.

Protesters said that power outages were also triggering a water crisis, adding to the burden on the common man.

For its part, KE attributed the power outages to the recent fuel shortage in the country.

“Over 70 percent of Karachi, including industrial zones, is exempted from [load-shedding]. The ongoing fuel shortage is, however, leading to generation constraints. This has had an impact on K-Electric’s ability to meet the rising electricity demand on account of high temperatures,” K-Electric had said in a statement earlier.

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